Your total satisfaction is our primary concern. We carry only the best quality and value products. If your order is damaged or for some reason you are not entirely happy with the product, then we are not happy either. For incorrect or defective items, we have a 7 day return policy upon receipt of order by the customer, subject to the following terms and conditions:
All returns will be reviewed by Sportsgalaxy first and we reserve the right to perform remedies including:
For all return requests, please email us at firstname.lastname@example.org, including your contact details, Order ID, the reasons for return and relevant photos if the reason is defected goods. We will inform you once your request has been received and proceed with the refund as appropriate.
Once you have placed an order, you will receive a confirmation email from us which will have your order reference number on it. Please keep this in case you need to get in contact with us. Alternatively, you can refer to your Order History upon signing into your sportsgalaxy Account.